Privacy Policy
Effective Date: May 20, 2026 Last Updated: May 20, 2026
1. Introduction
TTP CAPITAL LIMITED (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.
This policy is designed to comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
Data Controller Identity: TTP CAPITAL LIMITED 142 Harefield Road UB8 1PW, United Kingdom Email: legal@gohandshake.net
2. Information We Collect
We collect personal information that you voluntarily provide to us, as well as data collected automatically when you use our website. In the past 12 months, we may have collected the following categories of personal information:
- Identifiers & Contact Details: Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, phone number.
- Commercial Information: Business details, contract details you submit, records of products or services considered, or other purchasing or consuming histories.
- Internet or Other Electronic Network Activity: Website usage data, browsing history, search history, cookies, device information, and information regarding your interaction with our website or advertisements.
- Audio, Electronic, and Visual Data: Communications you send us (web forms, SMS, email) and recordings/transcripts of voice calls (including those using AI-assisted technology) where permitted and consented to by law.
- Inferences (Scoring & Profiling): Inferences drawn from any of the information identified above to create a profile about a user reflecting their preferences, characteristics, and contract suitability.
- User Content: Any content or materials you provide to us for service delivery.
3. How We Use Your Data
We use the personal information we collect for the following business and commercial purposes:
- To provide, operate, and maintain our website and services.
- To respond to your inquiries, fulfill your requests, and perform our contractual obligations.
- To send administrative information, service messages, and updates.
- Communications & AI: To contact you using SMS, email, and AI-assisted text and voice technology regarding your enquiry or contract, provided we have obtained your prior express consent where required by law.
- Profiling & Scoring: To perform scoring or profiling based on the business and contract details you provide. We use this to qualify services, assess lead viability, and tailor specific offers to your needs.
- Marketing: To send you promotional materials and newsletters, subject to your communication preferences and consent.
- Analytics & Improvement: To improve our website, user experience, and service offerings.
4. Legal Bases for Processing (UK and EEA Users)
If you are located in the United Kingdom or the European Economic Area (EEA), our legal basis for collecting and using the personal information described above depends on the personal information concerned and the specific context in which we collect it:
- Consent: Where you have given explicit consent, such as for receiving marketing communications, participating in AI-assisted voice/text communications, or placing non-essential cookies on your device. You may withdraw consent at any time.
- Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
- Legitimate Interests: Where processing is necessary for our legitimate business interests (e.g., improving our services, website analytics, fraud prevention), provided those interests are not overridden by your data protection rights.
- Legal Obligation: Where we are required to process data to comply with applicable laws and regulations.
Automated Decision Making and Profiling
We utilize lead scoring and profiling to tailor our services to your business needs. Under the GDPR, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Our profiling activities are designed to qualify commercial services and typically involve human review before any binding contractual decisions are made.
5. Sharing Your Data
We do not sell your personal data in the traditional sense. However, to operate our business effectively, we share data with trusted third-party service providers (“Data Processors”) who act on our instructions:
- CRM and Communication Platforms: Such as HighLevel, which we use to manage customer relationships and facilitate SMS, email, and voice communications.
- Analytics and Advertising Providers: Such as Google (Google Analytics) and Meta (Facebook Pixel/Ads) for website analytics and targeted advertising.
- Legal Compliance: We may disclose your data to law enforcement, government officials, or other third parties if required by law or to protect our legal rights.
6. International Data Transfers
TTP CAPITAL LIMITED is based in the United Kingdom. Information we collect may be transferred to, stored, and processed in the UK, the United States, or other countries where our processors maintain facilities (e.g., HighLevel servers). If you are in the UK/EEA, we ensure your data receives an adequate level of protection when transferred outside these regions by utilizing approved safeguards, such as Standard Contractual Clauses (SCCs) or confirming the processor’s participation in recognized Data Privacy Frameworks.
7. Data Retention
We retain personal data only for as long as is strictly necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, legal, or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
8. Your Privacy Rights (UK and EEA Users)
Under the UK and EU GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure (Right to be Forgotten): Request deletion of your personal data under certain conditions.
- Restriction: Request that we restrict the processing of your data.
- Portability: Request transfer of your data to another organization in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Withdraw Consent: Withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us at legal@gohandshake.net. You also have the right to lodge a complaint with your local supervisory authority (e.g., the Information Commissioner’s Office (ICO) in the UK).
9. Your Privacy Rights (United States Users)
Depending on your state of residence (e.g., California, Virginia, Colorado, Connecticut, Utah, Texas), you may have specific rights regarding your personal information:
- Right to Know/Access: You can request details about the categories and specific pieces of personal data we have collected, the sources, the business purpose, and the categories of third parties with whom it was shared.
- Right to Delete: You can request the deletion of your personal data, subject to certain exceptions.
- Right to Correct: You can ask us to correct inaccurate personal information.
- Right to Opt-Out of Sale or Sharing: Under the CCPA/CPRA, the use of third-party cookies (like Meta Pixel and Google Analytics) for cross-context behavioral advertising may be considered “sharing” or a “sale.” You have the right to opt-out of this sharing.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
“Do Not Sell or Share My Personal Information” To opt-out of the “sharing” of your data for targeted advertising purposes via cookies, please adjust your cookie preferences using the cookie banner on our website or contact us directly.
10. Communications, Telemarketing, and AI Voice Policy (TCPA)
By providing your phone number and opting in, you consent to receive SMS text messages, voice calls, and AI-assisted (automated/pre-recorded) voice calls from TTP CAPITAL LIMITED regarding your account, inquiries, and promotional offers.
- Consent is not a condition of purchase: You are not required to provide this consent as a condition of purchasing any goods or services.
- Opting Out (SMS): You may opt out of receiving SMS text messages at any time by replying “STOP”, “QUIT”, or “UNSUBSCRIBE” to any message you receive from us.
- Opting Out (Voice/Email): You can opt out of voice calls or marketing emails by contacting legal@gohandshake.net or using the “unsubscribe” link in our emails. Message and data rates may apply.
11. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies (including Google Analytics and Meta Pixel) to collect data about your browsing activities, analyze site traffic, and deliver targeted advertisements. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of our website.
12. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Effective Date” at the top of this policy. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
TTP CAPITAL LIMITED 142 Harefield Road UB8 1PW, United Kingdom Email: legal@gohandshake.net
© 2026 TTP CAPITAL LIMITED. All rights reserved.